Last updated: July 13, 2026
By accessing or using Virtual Reception AI ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Service.
Virtual Reception AI provides AI-powered virtual receptionist, voice AI, conversation AI, lead generation, appointment booking, and related business automation services. Features and pricing may change from time to time as described on our pricing page.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and current information during registration and setup.
Paid plans are billed as described at checkout. Setup fees, monthly subscription fees, and any usage-based charges are non-refundable except as expressly stated (for example, our 30-day money-back guarantee where offered). You authorize us and our payment processor to charge your payment method for all fees due.
You agree not to use the Service to: (a) violate any law or regulation; (b) send spam, unsolicited marketing, or content that violates telemarketing rules (including TCPA); (c) infringe on the rights of others; (d) attempt to disrupt or reverse engineer the Service; or (e) upload malicious code.
You retain ownership of the content, contact lists, and data you provide. You grant us a limited license to use this content solely to operate, improve, and provide the Service to you.
All software, branding, and materials of Virtual Reception AI are owned by us or our licensors and are protected by intellectual property laws. You may not copy, modify, or resell any part of the Service without written permission.
The Service may integrate with third-party providers (such as telephony, messaging, payment, and calendar services). We are not responsible for the availability or content of third-party services.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or produce specific business results.
To the maximum extent permitted by law, Virtual Reception AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.
We may suspend or terminate your access to the Service at any time for violation of these terms. You may cancel your subscription at any time in accordance with the cancellation instructions provided in your account or by contacting support.
We may update these Terms of Service from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you by email or through the Service.
These Terms are governed by the laws of the jurisdiction in which Virtual Reception AI operates, without regard to conflict of laws principles.
Questions about these Terms? Reach us through the contact options on our website.